Your Privacy Matters

Protecting Your Information Every Step of the Way

Learn how we handle your data and what you can expect from us.

Privacy Policy

Last Updated: January 2026

Venture Pool Company, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through online forms, phone calls, text messages, or other communications.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Phone number
Email address
Property address
Details related to pool service, repairs, renovations, or estimates

We may also automatically collect certain non-personal information when you visit our website, such as:

IP address
Browser type
Pages visited
Date and time of visits

This information is used for website functionality, analytics, and improvement.

How We Use Your Information

We use the information we collect for purposes including:

Providing estimates, scheduling service, and completing work
Communicating with you regarding appointments, service updates, and maintenance reminders
Responding to inquiries and customer support requests
Improving our website, services, and customer experience
Complying with legal and regulatory requirements

We do not sell your personal information to third parties.

Text Messaging & Communications

By providing your phone number to Venture Pool Company, you consent to receive service-related communications such as appointment confirmations, service notifications, and maintenance reminders via phone call or text message.

Message frequency varies based on service needs
Message and data rates may apply
You may opt out of text messages at any time by replying STOP

Sharing of Information

We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., scheduling, communications, payment processing)
When required by law, regulation, or legal process
To protect the rights, property, or safety of our business, customers, or others

All third-party service providers are required to maintain the confidentiality of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Your Privacy Rights

You may request to:

Review the personal information we have about you
Correct or update your information
Request deletion of your information, subject to legal or operational requirements

To make a request, please contact us using the information below.